A manufacturing company was importing raw material for production. The company was incurring huge losses due to delay in import clearance of raw material.


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                                     Essential of Management

CASE STUDY (20 Marks)
A manufacturing company was importing raw material for production. The company was incurring huge losses due to delay in import clearance of raw material. Custom had introduced a new system of clearance through EDI. Mr. Rajan, who was an old employee of the company, was the in charge of clearance team. He was very diligent, honest and an asset to the company. But somehow, he was reluctant to switch over to electronics clearance system of customs. He firmly believed in custom clearances of stores through hard copies of Bill of entry. He was due for promotion. But his later performance was denying him the promotion. Company wanted to help him.

Answer the following question.

Q1. What may be the reason for adopting the same old procedure by Mr. Rajan? Discuss.

Q2. As a HR Manager, how will you help Rajan so he does not loose promotion? Explain.
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