Mr Venu Gopal was the section officer in charge of a large administration section. There were 10 typists above 50 years of age and one zerox machine operator
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Essential of Management
Case (20 Marks)
Mr Venu Gopal was the section officer
in charge of a large administration section. There were 10 typists above 50
years of age and one zerox machine operator. Though the type writers had been
discarded and personal computers purchased, the typists were not in a position
to use computers and were manually entering the incoming and outgoing letters
in inwards and outwards registers. The staff had become redundant. Though there
was not much work load of photocopying of letters, the photocopier machine
remained out of order and there was no work for operator. There was a rate
contract for the repairs and maintenance of photo copier machine but the mechanic
was hardly visiting the office for repair work. Mr. Gopal and his section were
under fire because of inefficiencies in maintaining the records and pending
typing works. He was not able to keep his staff engaged and all were indulged
in other unproductive activities. Because of ban in recruitment, other
operational sections were starving for additional staff.
Answer
the following question.
Q1.
As a boss of Mr Venu Gopal, what steps should have been taken by you to
streamline the activities?
Q2.
Discuss how and where the administration has failed to keep the staff engaged?
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